Visitor Guide

We know that most patients and long-term care residents benefit from the support of family and friends so our visitation policy is designed to encourage visitation while ensuring confidentiality, safety, and protection from communicable diseases.

In general, there are no specific visiting hours, though we encourage visits to residents in long-term care after 10 am.  In all cases, we ask that visitors check in at the nurses’ station so that our staff can check with the patient to make sure they are receptive to a visit at that time and that there are no privacy concerns for patients sharing the same room.

All visitors must wear footwear and be fully clothed.

Visitors with known infections, have been exposed to someone with an infection or otherwise feeling unwell will not be allowed into the patient care areas of the facility.

Security shall control access to all entrances and exits between the hours of 7:00 pm and 7:00 am.  All visitors entering the facility between these hours will need to sign in (date, name, time in, destination/purpose, and time out).

Church groups must have prior authorization from the Volunteer Coordinator to enter the facility and provide services or ministry.

  • Persons representing a specific church or denomination must be noted on letter from the pastor of that church
  • Patients and residents must give permission to the specific denomination of their choice prior to the church representative approaching them.

Visitors will be asked to step outside to the waiting area whenever procedures or otherwise private concerns are to be addressed. 

Visitors to the ED are limited in number and age due to the condition of patients seen there and the potential exposure to contagious diseases.  All those entering the ED must stop at the nurses’ station prior to entering the area.               

Our goal is to ensure consideration of patient’s wishes and needs with respect to being visited by family and friends.

  • Ensure consideration of the patient’s wishes and needs regarding visitation of family/friends.
  • Ensure a safe environment
  • Encourage visitors while maintaining protection from contagious diseases
  • Promote a homelike environment for our long term residents
  • Protect the privacy of our patients/residents